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Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Help or transport service
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
JOB SUMMARY:
Responsible for providing outstanding guest services to WinnaVegas guests. Performs a variety of guest service functions, gift shop attendant, and box office attendant.
JOB DUTIES:
- Proficient with all aspects of CasinoTrac system.
- Enrolls guest in Club Winn membership, assist guest on using Club Winn cards. Works casino floor for Club Winn enrollment and assistance to Club Winn members.
- Responsible for selling tickets for Marketing event as well as Hotel/Resort packages.
- Successfully use and navigate the ticketing software.
- Retrieve and look up pertinent player information in the database.
- Assist with ticket scanning for events.
- Work events on property, as assigned.
- Proficient with cash register, ability to make change.
- Able to reconcile a till after each shift.
- Directly responsible for maintaining and enhancing the Company’s reputation and image. Maintains awareness and knowledge of all casino activities, events, promotions and services offered to WinnaVegas guest. This information received from our Marketing Department via the Shift Supervisor.
- Answers the telephone in a timely and professional manner.
- Directly responsible to oversee the game room and making sure waivers are completely filled out.
- Proficient in stocking and handling merchandise in the Gift Shop/Box Office.
- Proficient with all aspects of the golf simulator and making sure waivers are completely filled out.
- Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribe Gaming Code and Personnel Rules and Regulations.
- Must attend meetings and/or training as directed by management.
- Perform all other job-related duties as assigned.
EDUCATION/EXPERIENCE REQUIREMENTS:
- High School diploma or GED required.
- Comprehensive computer skills
- Six months to one-year related experience or training.
- Must have excellent communication and presentation skills.
- Good organizational and clerical skills required.
- Must be able to obtain gaming license.
- Bi-cultural experience preferred.
- Native American preference.
CONDITION OF EMPLOYMENT
1. Must have a telephone.
2. Able to lift 50 lbs.
2. Able to lift 50 lbs.
3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.
Compensation: $15.64 - $21.70 per hour
Winnavegas Casino Resort
WinnaVegas is owned and operated by the Winnebago Tribe of Nebraska, a federally recognized tribe in northeastern Nebraska.
The Winnebago Tribe first arrived in northwest Kentucky around 500 BC. Our ancestors settled in Nebraska in the 19th century following a number of migrationsand treaties with the United States. Today, we seek to preserve the Winnebago heritage, history, language and culture through our community. By working together, we believe that nothing can prevent us from achieving our dream to be self-sufficient and economically self-reliant once again.
WinnaVegas Casino Resort is one way of supporting this dream.
Opening in April 1992, WinnaVegas has grown over the years to become the largest gaming floor in the area. Our total gaming space is 54,353 square feet. The casino has over 725 slot machines – the most in Siouxland, 8 casino table games and bingo hall. We also feature a beautiful hotel, delicious dining options, a spacious event center and multiple meeting rooms.
We focus on taking good care of our customers and are proud of our reputation for being so friendly – and the most fun! We always want our guests to enjoy themselves and have a better chance at winning.
Company Website: www.winnavegas.com
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