Hotel Tech/Porter Setup

 

Performs maintenance service and light repairs in the areas of plumbing, carpentry, painting, plastering, machine service, electrical, tile work, furniture repair, upholstery, welding, and/or vehicle servicing. Performs essential cleaning functions and properly maintains all areas of the hotel and ground in an attractive and orderly manner. Must present a positive image in the casino and the community. 

ESSENTIAL DUTIES 

1.     Performs minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. 

2.     Repairs furniture, doors, windows, cabinet work, small appliances and equipment; replaces light bulbs, filters, dimmers, locks and other duties as assigned by shift supervisor. 

3.     Diagnoses and resolves minor facility or equipment problems with or without assistance; notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. 

4.     Assists with furniture set-up and construction, office moves, changes, and redesign. 

5.     Assures prompt, courteous service to all customers, internal and external. 

6.     Operates within the safety rules and codes set by the company. 

7.     Operates company vehicles to perform service for the company. 

8.     Performs routine cleaning duties when necessary such as waste receptacles, trach collection, sidewalk snow removal/de-ice etc. 

9.     Assists with setup and tear down for banquet facility. 

10.  Must adhere to all policies and procedures of the casino and department 

11.  Must attend all meetings and/or trainings as directed by management 

12.  Performs additional duties as necessary. 

 

EDUCATION 

High School Diploma or equivalent is required. 

 

EXPERIENCE 

Environment typically is a Class II or III Casino experience preferred. 

 

SPECIAL SKILLS 

Communication Skills - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; explains information, whether oral or written, clearly and informatively; presents numerical data effectively; able to read and interpret written information. 

 

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; places success of team above own interests; collaborates and cooperates with others; works hard to achieve win-win solutions; personally, contributes to team efforts.  

 

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan. 

LICENSES/CERTIFICATIONS 

WCR Gaming License is required. 

Valid Driver’s License 

JOB DEMANDS 

Physical 

Ability to maneuver in all areas of casino, frequent ascent/descent from bus stairs, travel to various on/off site venues, which may involve elevation changes in surfaces. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to complete run log, routine maintenance check of fluids and examine documents, records and files.  

 

Refer to Human Performance Evaluationfor specific physical demands. 

 

Mental 

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing and processing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to monitor sometimes complex driving situations to make quick decisions to manipulate/maneuver vehicles in crowded or high-risk areas; tolerate stress, conduct tasks under critical deadlines.  Ability to concentrate on task over a period of time without being distracted. 

Environmental 

Work in motor vehicle, casino operations and external environments; exposure to second hand smoke, high noise level, bright lights, fluctuative temperatures/weather conditions.